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How to Pack: If you prefer to do your own preparatory packing we recommend that you do the following:
Dishes, Glassware and Other Fragile Items
Pack fragile items in small cartons with 3" of crumbled paper on the bottom as a cushion. Each item should be wrapped individually in paper. Place large and/or heavy pieces in bottom of carton. Plates and platters should be packed in upright position around edge of carton, with 2" of paper stuffed in between each item. Place smaller items, such as cups and saucers, toward top of carton. Cartons should never be packed above the top crease.
Pots, Pans and Appliances
Use sturdy cartons. Wrap each item individually and place the heaviest items on the bottom. To secure a minimum amount of shifting during handling and maximize space, pack smaller items wherever possible between larger items.
Large Mirrors, Paintings and Glass Table Tops, etc.
It is recommended that these items should be wrapped and crated. If they are small, wrap well and place along edges of cartons.
Lamps, Lampshades and Bulbs
After removing light bulbs and shades, pack lamp either with your linens and towels, or wrap separately and place in another carton. Lampshades should be wrapped in tissue paper.
Linens, Towels, Drapes and Clothing
Fold and pack neatly into appropriately sized, neat cartons.
Books
Use small cartons and place books with their binding on alternate sides.
Purchasing New Goods To Be Shipped?
All items which you purchase to be shipped with your personal effects can be delivered from the supplier directly to your home or to our warehouse. Please advise us of all purchases we can expect to receive in our warehouse. As a further service will contact your suppliers to ensure delivery of your purchases before the scheduled shipping date.
Important Packing Information
Please make sure you do the following:
1) Prepare and itemized list of all goods picks into the cartoon.
2) Place you name and phone number on each cartoon.
3) Provide us with a notify address with a telephone or fax number where you can be reached at destination.
Shipping Process:
Step 1 – Pick Up and Delivery to Port of Exit
Your pick up day will start with a container arriving to your door.
Less Container Load Shipment Customers (LCL):
When you are packing by yourself there are two options:
When all items are packed, the goods will be picked up at your residence for crating/palletizing, a detailed inventory will be made, and the goods will be delivered to one of our receiving terminals to be consolidated in our consolidated containers for ocean or air freight ;or
After you have completed your packing, you will deliver your goods to one of our receiving terminals for crating or palletizing. Please make sure to have the correct receiving terminal address, a contact person name, and our booking number for your shipment. You will also need to send us a copy of your shipment inventory
Full container Load Shipment Customers (FCL):
If you are packing and / or loading by yourself, there are two options for the container trucking booking:
Live Load – Meaning that you have 2 hours to load the container, an additional $85 per hour after the initial 2 hours free time will be charged.
Drop & Pick – The container is dropped at your house / warehouse, and will be picked up upon request. This is more expensive, but also more convenient
Please take under consideration the following facts:
· Packing and loading time is estimated as 1 hour per 100 CFT, depending on the amount of packing that needs to be done on site.
· Self-packing customers must prepare a detailed inventory for customs use.
· Self-packing customers may ask for our “self packing” instructions. It is free and very useful. You may also call our dispatch department, to consult and discuss your special questions.
· All customers will be asked to fill up the “Marine Insurance Inventory Sheet”. Please make sure to send it back to us prior to your pick up date. Your insurance policy will be not effective without it.
· Payments for all shipments should be made as soon as possible as Shipping Lines do not allow credit for household goods and personal effects. Also, as part of our door-to-door service, all documents and payments must be sent to our agent at destination as soon as the shipment hit the water. If you are leaving the country within less then 48 hours after your pick up date, and did not get our final invoice by that time, please make sure to pay the full amount of your shipment as shown on your original price quotation before leaving the U country. The remaining balance, if any, will be invoiced and will be due upon receipt.
· The only reason for any difference between your price quotation and your final invoice could be for the extra time for the container loading or a change in a less container load shipment volume, or value for insurance. Please make sure to supply your shipping consultant with an accurate list of boxes and / or items to be shipped, or with any change of value for insurance, and plans.
· It is very important for you to send us any contact telephone numbers and e-mail address you may have here and at your new destination, so we can locate you after you leave your current residence and for our agent to locate you when your shipment arrives at the port of destination.
Step 2 – Arriving to Destination Port and Full Destination Services
By the time your shipment (LCL or FCL) arrives the destination port of entry, our agent already has received an envelope from us that contains all the necessary documentation for preparing the customs clearance process and making the delivery arrangements.
Port to port or door to port customers will receive their Original Bill of Lading documents approximately three to five days after the ship departs from the port of exit. Upon request we will FedEx those documents to your new address overseas. We will also “Express Release” shipments at destination.
First Overseas Contact:
Our agent between five to ten days before the ship enters the port of entry will contact all shippers. At this point, door-to-door service customers will be sent and asked to complete local customs documentation and send it back to our agent to proceed with the customs clearance process. Our door or port-to-port customers will be asked to pick up the “documents” from the shipping line agent to process customs clearance and pull the shipment out of the port by themselves.
Please note the following extra expenses to be expected at destination:
· Port fees – All shipments require port fees payment for any port in the world. Every country has its own port fees charges. For example:
In many countries, local port fees will be between $45.00 to $150.00 In Argentine for example ports fees are approximately $900. In Israel it’s 1.3% of the shipment total Value as declared by the shipper or as valued by the local customs agent. In Saudi Arabia it’s approximately $150.00.
· Customs Visual Checking – Customs authorities at both the origin and the destination are entitled to perform a visual check of every shipment. This checking is usually random, and there is nothing that can prevent it. Customs inspection may cause extra costs.
· Cars Customs Clearance – In the USA for example US customs agents inspect every vehicle that is leaving the USA to make sure that the vehicle matches the original clean title. This check up is quoted separately “US Customs Export Title Validation and Clearance” paragraph. The only reason for extra charges for car export customs clearance, will be in case of violating the car loading regulation (that is mentioned on every one of our price quotation sheets), or in case of an unmatched clean title for the vehicle.
· Terminal Handling and Container Service Charges at Port of Entry – Every shipping line charges for the usage of their port facilities at destination. This pays the unloading of the container off the ship, delivery to the container depot, and processing of the documents to be released our agent. The THC and CSC charges usually included in our price quotation. Please check it with your shipping consultant.
Summary:
Shippers should expect some small extra charges at destination for shipments.
Things to Avoid:
Avoid Extra Unexpected Charges:
Customers that are delivering their goods to one of our receiving terminals, please make sure that you have the correct terminal address, contact person name and BOOKING NUMBER. If we are picking up your goods, please make sure to have the Marks & Numbers correctly on every piece of your shipment. Make sure to receive our “Packing and Loading” instructions form, it’s very helpful. Call our dispatch department for packing and loading tips. In case of a live load for a full container load, plan your loading very carefully to avoid additional charges. Make sure that there is enough space for the truck to park at your residence, Check if a special permit needed for trucks to enter the street you live on. Check if there are electric wires that will prevent an eleven feet tall truck to access the street. Make sure to send a copy of your inventory to our headquarters right after the container is picked up. Make sure to have your insurance forms filled up correctly and send it to our headquarters prior to the pick up or loading date. Make sure to pay your final invoice within 48 hours after pick up date. That will allow our system to proceed with export formalities, and to arrange all payments to the shipping line, port authorities, customs brokers and the agent at destination if the shipment booked to door. Make sure that our dispatch department has your e-mail address, telephone numbers overseas and in the USA, to enable us reaching you after your pick up date.
Containers Size:
LCL - Less than Container Load
FCL - Full Container Load 20 foot, 40 feet and in some cases 45 feet
Consolidation - The grouping together of smaller consignment of good into a large consignment for carriage as a larger unit in order to obtain a reduced rate
NVOCC - Non Vessel Owning Common Carrier
CBF or CFT - Cubic Feet
CBM - Cubic Meter
Cubic Feet to Cubic Meter Multiply by 0.028317
Cubic Meter to Cubic Feet Multiply by 35.314667
After preliminary packing is completed, and your effects have been received at the warehouse, goods are now ready for the final phase of boxing.
All interior space is utilized so that we can provide you with the maximum density factor. You can choose to be present at our plant during the packing procedure if you wish.
We highly recommended that you be present at the loading time. Sometimes the entire household is loaded next to the house. The cubic feet cost of your shipment is determined by the services provided and the final cubic volume of your shipment.
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